Privacy Policy

Last updated: February 2026

The Short Version

We take your privacy seriously. Your conversations with Sam are yours. We don't sell your data, we don't use your conversations to train AI models, and we collect only what's necessary to provide the service.

What We Collect

Conversation Data

When you have a conversation with Sam, we store the messages, the Clarity Map data generated from your conversation, and metadata like timestamps.

  • Free users: Conversations are stored in your browser's local storage. They stay on your device unless you choose to create an account.
  • Subscribed users: Conversations are stored securely in our database, associated with your account, so you can return to them later.

Account Information

If you create an account, we collect your email address for authentication and communication about your account. We also store subscription status for paying users.

Usage Data

We collect basic usage data to understand how people use Sam and to improve the experience. This includes things like page views, session duration, and feature usage. This data is aggregated and not tied to your conversation content.

Device Information

We collect basic device information (browser type, screen size, timezone) to help prevent abuse of our free tier and to ensure the service works well on your device.

How We Use Your Data

  • To provide the service: Your conversation data is used to generate responses and build your Clarity Map.
  • To improve Sam: We may analyze aggregated, anonymized usage patterns to improve the experience. We do not read your conversations for this purpose.
  • To communicate with you: If you subscribe, we may send you occasional emails about your account or important updates. You can opt out of non-essential emails.

What We Don't Do

  • Sell your data: We never sell your personal information or conversation data to third parties.
  • Train AI on your conversations: Your conversations are not used to train the AI models that power Sam.
  • Share with advertisers: We don't have ads and don't share data with advertising networks.

AI and Third Parties

Sam uses AI language models to generate responses. When you send a message, it's processed by our AI provider to generate a response. Our AI provider is contractually prohibited from using your conversations to train their models.

We use Stripe for payment processing. When you subscribe, Stripe handles your payment information according to their privacy policy.

Data Retention

  • Free users: Data in local storage persists until you clear it or your browser clears it automatically.
  • Subscribed users: Your conversations are retained as long as your account is active. You can delete individual conversations or your entire account at any time.
  • After cancellation: If you cancel your subscription, your data is retained for 30 days in case you resubscribe, then permanently deleted.

Your Rights

You have the right to:

  • Access your data
  • Delete your data
  • Export your conversations
  • Opt out of non-essential communications

To exercise these rights, contact us at privacy@sam.app.

Contact

Questions about this policy? Contact us at privacy@sam.app.